Product Care & Store Rules
Product Care and Cleaning Instructions
To keep your products in the best condition and extend their lifespan, please follow these care guidelines. Always refer to the specific care label included with your product.
- Apparel and Textiles: Wash in cold water on a gentle cycle. Do not bleach. Tumble dry low or lay flat to dry. Iron on low heat if needed.
- Jewelry and Accessories: Keep away from water, perfume, and chemicals. Store in a dry pouch. Wipe gently with a soft cloth.
- Electronics: Keep dry and away from extreme temperatures. Clean with a soft, dry cloth. Avoid liquid cleaners.
- General: Store in a cool, dry place away from direct sunlight.
Store Rules and Customer Responsibilities
To ensure a smooth experience for everyone, we ask that customers:
- Provide accurate and complete shipping and contact information.
- Review product descriptions and sizing before purchasing.
- Inspect orders upon delivery and report any issues within the stated timeframe.
- Treat our support team with courtesy and respect.
- Comply with all applicable local laws when purchasing and using our products.
MASAAB STORE reserves the right to refuse service or cancel orders that violate these rules or involve fraudulent, abusive, or unlawful activity.