Order Processing Policy

At MASAAB STORE, we work hard to get your order to you as quickly as possible. Here's how our order processing works.

Order Confirmation

Once you place an order, you will receive an email confirmation with your order details. This confirms we have received your order, not that it has shipped.

Processing Timeframe

  • Within the United States: Orders are processed within 1-3 business days after payment confirmation.
  • International orders: Orders are processed within 7-10 business days after payment confirmation.
  • Processing includes payment verification, quality checks, and packaging.
  • Orders are not processed or shipped on weekends or public holidays.

Order Verification

For your security, some orders may require additional verification. This may cause a slight delay. Our team will contact you if any information is needed.

Order Modifications

If you need to change your order (address, item, or quantity), please contact us within 12-24 hours at INFO@MASAABLLC.COM. We cannot guarantee changes once processing has begun.

Stock Availability

In the rare event an item is out of stock after ordering, we will notify you promptly and offer a replacement, backorder, or full refund.